The Electronic Government Procurement (e-GP) System of the Royal Government of Bhutan is a single web portal from where and through which Procuring agencies and bidders will be able to perform their procurement related activities using a dedicated secured web based dashboard. It is hosted in the Government Data Center at IT Park,Thimphu.

Dashboard is an interactive user interface for each users in e-GP System that organizes and presents information and links to the different relevant to role and authority, functions of e-GP system into a unified display in a way that is easy to access, track and transact.

The e-GP System shall support the following user categories for stakeholders/actors initially, and provides them the secured access to related functionalities of the e-GP system through dashboards:

To participate in Tendering published on e-GP system, the Bidders need to go through a registration process. Only after the successful registration process, a bidder gets access to e-GP System Dashboard and e-GP functions for participating in Tendering.

Registration shall be done through a registration process starting from the online registration page of the e-GP System followed by post verification if they considers it necessary. The intended user must provide all required scanned /digital document/information, and accept the terms and conditions of e-GP system use; and should be aware of the disclaimer and privacy policy of the e-GP System. The mandatory documents to be uploaded at the time of providing information are as follows:

A(1). For Bidders/Consulting firm:

No, there are no Registration fees. The Royal Government of Bhutan, Ministry of Finance, GPPMD has waived Registration fees for all procurement category registration. However the authority GPPMD shall have the rights to set reasonable charges of the e-GP System and sustainability of the System in future.

Through FAQ many doubts or questions can be answered. Many of the doubts and frequently asked questions are answered in the simple language for greater clarity.

Users can go to e-GP website and click on the FAQ section to view the FAQ and its responses.

Most preferred reference is visiting a website under FAQ. However, users can also call us at 77330143/ 77330144/77330145/77330146, walk in and email us at gppmd@mof.gov.bt or send us hardcopy clarification to the GPPMD, DNP office.

No, the e-GP training is not mandatory and training opportunities are provided to all interested bidders who wish to attend the training.

For government agencies it is mandatory as per the prescribed responsibilities for three days training offered by GPPMD. However, for bidders it is optional but choosing to attend will be for two days.

Yes, it is in the e-GP home page. Users need to click on the e-Learning tab to view the user manuals for e-GP.

Click on the Forgot Password button and enter your email ID, give your Hint question and answer and the password reset link will be sent to your registered email inbox to reset your password.

Users can change their password by clicking on My Account and sub tab Change password.

Change in Email Address is not allowed at any circumstances except for those with the legit reason. In such cases, the concerned bidder has to write to GPPMD with all the supporting documents.

Yes, it is mandatory to register in the e-GP without which bidders cannot participate in procurement conducted through e-GP.

It is the sole responsibility of bidders to register in the e-GP.

Any interested bidders need to open the www.egp.gov.bt and click on the right hand with a tab given Bidder Registration. Then the system will guide step by step. For details, refer to the Bidder Registration User Manual under e-Learning tab in e-GP website.

Go to www.egp.gov.bt, then go to notification and click on Self Declaration form to download.

There is no separate form provided by the GPPMD for the Power of Attorney. The Bidders can use their own format for Power of Attorney.

This can be done from the Bidder Dashboard by hovering your mouse on My account where you will get a link for Request for New procurement Category option. By clicking on the link, you can change your new procurement category and submit to GPPMD. The GPPMD will approve based on the proper verification of the required documents.

No. You are required to register separately with e-GP if the trade license numbers are different.

Delete all unclear/old documents by clicking on the Remove button and upload new documents and submit again for approval.

You need to log in and go to the dashboard of that particular bid and click on Payment tab. Then click on Tender Security tab to view the status of the payment.

If there are any documents required to be mapped for that particular tender, then there will be an icon with (-) sign. The list of the documents that need to be mapped will be shown in the dropdown option sequentially. Once the required documents are uploaded, the pending numbers will decrease to 0. Then if the bidder intends to upload any additional documents then you may upload it by selecting the others option.

For a small tender category, you need to declare a bid securing declaration but for Large Categories, you have to update bid security through Financial Institutions.

You need to click on the Payment tab and then click on the Tender security tab where you will find a declaration box. You need to declare and submit before the deadline for bid security submission is lapsed.

You need to visit a preferred financial institution and then ask them to update performance security for your particular tender by providing your tender ID.

There is no option to delete the documents if the documents are already mapped for your tender. However, you need to click on the Document Library and then Archive your unwanted documents.

Follow the following steps:

The OTP will be sent to your registered mobile number. You have to check whether the mobile number provided is correct and valid under My Account tab. You need to click on the View Profile tab and click on the company contact person details page to check your mobile number. If you find out that your mobile number is correct and valid but still if you do not receive OTP, you have to contact GPPMD, DNP for support.

Similarly, there is an option to get OTP in your registered email inbox as per your preferences.

Yes, you can modify/substitute until the bid submission date and time is not lapsed. You need to click on the Modify/Substitute button in the Tend. Preparation tab of that particular bid to make necessary changes.

Yes, you can withdraw until the bid submission date and time is not lapsed. You need to click on the Withdrawal button by clicking on Tend Preparation tab of that particular bid. However, you cannot resubmit the same bid again once it is Withdrawn.

Once the evaluation and award process are completed by the procuring agency, PA/AU of Procuring Agency will send a release request to the Financial Institution User (Branch Checker). Then the Branch checker will receive the release request and release the bid security from e-GP after which the bidder can collect from the bank.

The PA role should be assigned to Procurement Officers. In the case where there is no procurement officer, the PA role should be assigned to the Procurement focal person who is dealing with procurement activities in that agency.

Yes, PA admin need to login and click on view Government users where a list of users will appear. There is a Reset Password link to reset the password of the users.

Yes, PA Admin can edit the details except email address/ User ID. If you need to change the email, you have to contact GPPMD, DNP.

It can be changed by issuing a corrigendum before the bid closing deadline is lapsed. PA/AU can edit date and time, provide comments and submit for approval of HoPA. After the approval, PA/AU should publish the corrigendum by clicking on the Amendment/Corrigendum tab of that particular tender.

The PA/AU (Tender creator) can prepare the additional supporting documents requirement (for e.g. Manufacturer's Authorization) by clicking on the Prepare required document list link in the tender forms and providing the name of the documents that are required to be submitted by the bidders

No, unlike in e-GP phase I, now PA/AU (tender creator) can open the bid without forming a committee after the opening time is lapsed.

PA/AU (Tender Creator) can still open the bid without requiring to ask for an opening time extension.

Once opening is completed from the Procuring Agency side and the Opening Chairperson sends the Report to PA/AU, the BoR can be viewed by bidders by clicking on the Opening tab of that particular bid.

After receiving the release request from the Procuring Agency user, Branch checker shall login and perform the following steps in e-GP:

To cancel the bid security updated in the wrong tender or lots, the branch maker can cancel the bid security which was wrongly updated and have to update/process the bid security in the correct/desired tender or lots. To cancel the bid security, Branch maker shall follow the following process:

It is not mandatory to upload the scanned copy of BG in the e-GP when updating the bid security of bidders. However, bank users shall be responsible for validity and authenticity of bid Security.